Sales Development
Outsourced Sales Development
It's the most specific work MIE does: finding the right people, reaching them, and turning that into a qualified conversation for your team to close.
Hiring outsourced SDR services from MIE means hiring a managed sales development function: MIE manages the SDRs doing the work. The research, outreach, follow-up, qualification, scheduling and reporting are run together, and your team takes the conversations that come out the other end.
The five-step process
Target
Identify the right accounts, and the people inside them who can say yes.
Reach
Cold calling, cold email, and outbound outreach, run against real targeting.
Follow up
Interest doesn't go cold from neglect.
Qualify
Confirm real fit before anything is handed off.
Handoff
A scheduled, qualified conversation for your team to close.
The specialist parts, in more detail.
Each piece of the function has its own page, for when you want to know exactly how that part works.
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Reach
B2B Cold Calling
How MIE targets, researches and calls decision-makers, and what happens after the conversation.
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Handoff
B2B Appointment Setting
What "qualified" means, how it's agreed with you, and how meetings reach your calendar.
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Target
B2B Lead Generation
Research and prospecting aimed at your specific ideal customer, rather than a purchased list.
What the managed function includes.
MIE runs
- Targeting. Your offer, ideal customer and what counts as a good lead, agreed before outreach starts.
- Research. Targeting and prospect data prepared before outreach begins, so outreach goes to accounts that fit.
- Outreach. Cold calling and cold email, built on your positioning.
- Follow-up. By phone or cold email, with more than one attempt where appropriate, for people who showed interest.
- Qualification. Each conversation checked against the criteria you and MIE agreed before outreach began.
- Scheduling. Qualified conversations booked with your team.
- Reporting. The conversations and qualified opportunities coming out of your engagement, and where each one stands.
Your team keeps
- The deal. Discovery, proposals, negotiation and closing.
- The message. Your positioning, and the final say on who is and isn't a fit.
- The relationship. Your customers stay your customers.
- Optional support. MIE can join meetings or help with quote follow-up when that's part of your engagement.
Outsourced or in-house SDRs?
Outsourcing isn't automatically the better choice. An in-house SDR team gives you the most day-to-day control and keeps what it learns inside the business. It also puts recruiting, management, tools, data, ramp-up time and turnover risk on you. An outsourced function trades some of that control for a team, a process and management that already exist.
A reasonable rule of thumb: outsourcing tends to make more sense when nobody in the business has the time to manage SDRs well, when you want to test outbound before building a team, or when prospecting currently depends on an owner who should be closing. Outsourced SDR vs. in-house SDR compares costs, control and tradeoffs line by line.
Why the boundary works.
MIE's core service, not a side offer
Outsourced B2B sales development is MIE's core service. It is the center of what MIE offers, not an add-on.
Real conversations, not lists
The result is a scheduled conversation with someone already qualified against your criteria, not a spreadsheet of names.
A clean handoff
Once a conversation is qualified, it goes to your team. Discovery, proposals, negotiation, and closing are yours, with MIE joining meetings or helping with quote follow-up when that's included.
Clear reporting, no black box. You can see the conversations and qualified opportunities coming out of your engagement, and where each one stands, laid out plainly. Expected meeting volume depends on your market, audience, offer, qualification criteria and how the campaign is structured.
From MIE Insights
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Sales Development
Outsourced SDR vs. In-House SDR: Costs, Control and Tradeoffs
The full cost of each option, what you control, and the situations where each one tends to win.
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Sales Development
What Is an SDR? Sales Development Representative Explained
What sales development reps do, how SDR, BDR and AE differ and overlap, and whether you need one.
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Lead Generation
Inbound vs. Outbound: Why Some B2B Companies Need Both
Demand capture vs. demand creation: what each does well, when one is enough, and how the two reinforce each other.